HOTEL
CLERK
Sandy
Lin 15/F,TOWER2 ,BRIGHT
CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed
customer relations and
administrative skills to a
challenging in a hotel.
SUMMARY
OF QUALIFICATIONS:
- Developed
interpersonal
skills,having dealt with
a diversity of
clients,professionals and
staff members.
- Detail-and
goal-oriented.
- Function
well in high-stress
atmosphere.
- Knowledgeable
on both EECO and APTEC
computers systems.
CAREER
HISTORY
1992-Present THE OLIVER
HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests'
needs.Controlled reservation
input utilizing EECO computer
system.Handled incoming
calls.Maintained daily reports
involving return guests,corporate
accounts,and suite
rentals.Inspected rooms.
1988-1991
WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled
telephone,international fax and
telex bookings.Maintained daily
and monthly reports tracking
demands and guaranteed no-show
billing.Utilized APTEC computer
for inputting group booking and
lists.
1986-1987
WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained
stock.Opened/closed shop.Tracked
best selling novels,and made
recommendations to customers.
1983-1985
BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical
duties.Resolved
inquiries.Assisted in locating
guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of
Science;Sociology,1983
PREFERENCES
Furnished upon request.
- Candidate's
customer relations and
administrative
skills,essential in the
hotel/hospitality
field,are emphasized
throughout the resume.
- Education
is de-emphasized because
candidate's work history
is strong.
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