天津航空简介 

  天津航空有限责任公司(简称“天津航空”)于2009 年6 月8 日挂牌成立,由海航集团和天津市政府共同出资组建,扎根环渤海地区经济中心的天津市。
  心之所想,天航所往。天津航空秉承“从你出发、亲近世界”的品牌定位,致力于提供便捷实用的产品和服务,以善解人意、热爱生活的态度与旅客共同创造美好的旅行体验,让世界更亲近。
  目前,天津航空拥有以A330、A320、E190等机型为主的年轻豪华机队,总机队规模90余架,逐步建立起包含天津、西安、呼和浩特、乌鲁木齐等8大枢纽的区域航线网络,累计开通国际国内航线250余条,拥有超过30条国际航线,航线网络遍布全国,连接日本、韩国、俄罗斯、泰国等周边国家和地区,直飞英国、新西兰,通航城市100余座,2016年旅客运输量达到1200余万人次。
  2016年,伴随A330宽体客机的加入,天津航空新开通天津=莫斯科、天津=重庆=伦敦、天津=重庆=奥克兰洲际航线,进一步丰富国际航线网络,国际化转型步伐加快。
  新时期,天津航空不断开通、健全覆盖更多大中型城市的中远程航线网络,构建国内国际航线网络布局,满足人们多元出行需求,打造具备区域主导竞争优势和一定国际影响力的航空公司。
  天津航空官方网站:www.tianjin-air.com,24小时客户服务热线:95350。
Tianjin Airlines Company Limited (hereinafter referred to as Tianjin Airlines) was founded in June 8, 2009. As an aviation enterprise co-established by Tianjin government and HNA Group, Tianjin Airlines is located in Tianjin City, the economic center of Bohai Rim area.
Holding the brand image of “all ways with you”, Tianjin Airlines aim to provide convenient service and product, create a wonderful travelling experience with passengers.
Currently, Tianjin Airlines owns a young and deluxe fleet with more than 90 aircrafts, mainly including A320, A330 and E190. Through the development in recent years, Tianjin Airlines has built up an airline network with Tianjin, Xi’an, Hohhot, Urumqi and so on as major hubs, opened more than 250 domestic and international routes, including more than 30 international routes. The airline network is spread all over China, connecting Japan, Korea, Russia, Thailand and other countries and regions and including direct flights to UK and New Zealand. With flights to over 100 cities in the world, the annual passenger volume in 2016 has reached over 12 million person-times.
With the introduction of A330 aircraft in 2016, Tianjin Airlines has opened new intercontinental airlines: Tianjin = Moscow, Tianjin = Chongqing = London, and Tianjin = Chongqing = Auckland, enriched the international airline network and accelerated the international transformation.
Facing the new era, Tianjin Airlines will continue opening and improving more medium-long distance airlines, covering more large and medium size cities, and set up domestic and international airline network layout to satisfy the diversified travel demand of people, in order to become an airlines company with regional leading advantage and international influence.
Tianjin Airlines official website: www.tianjin-air.com, 24h service hotline: 95350.

招聘岗位——不正常航班处理员 

岗位职责:
1) 负责接收国内不正常航班处理任务并以邮件方式向国内不正常航班处理主管确认任务接收情况;
2) 负责在服务信息网及订座系统中查阅旅客信息,将航班调整信息通过短信平台以群发短信的方式通知出票单位和旅客;
3) 负责网站直销客户的航班调整信息通知工作;
4) 负责电话跟踪、监控旅客的通知情况及后续安排情况;
5) 负责向国内不正常航班处理主管反馈不正常航班处理任务的完成情况;
6) 负责通过邮件向客服席发布没有通知到的旅客信息以确保旅客的相关后续保障工作;
7) 负责反馈国内不正常航班处理情况,配合服务督查部门完成旅客投诉的调查及处理;
8)负责不正常航班客票换开工作;
9)完成上级领导交办的其它工作。
岗位要求:
1)大专及以上学历,专业不限;
2)大学英语A级或同等级别及以上;
3)具备沟通交流能力、灵活应变能力。
薪酬:3500-4000
其他说明:岗位为派遣制用工,业务班(需上夜班)
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如对此次招聘有任何疑问,请将问题发送至:bsh-zhou@tianjin-air.com,我们将与您尽快联系,简历请通过泰达人才网投递

 
 
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